What To Look For In A Carpet Cleaner You know that carpets need to be cleaned every 6-12 months. You know it’s time to get a carpet cleaner to take care of the carpets in your home. However, do you know what to look for in a carpet cleaner? Not all carpet cleaning companies are created equal, so you need to know what to look for to choose a reputable cleaner. Here’s what to look for when choosing a carpet cleaner in Sonoma, CA.


The best carpet cleaners are formed by years of experience, just like with any other industry. That’s why how long a carpet cleaning company has been in business is a key factor to look for.

While they are certainly good new carpet cleaners out there, a carpet cleaning company that has been around for a long time has proved that its customers are satisfied with the service, otherwise, the company would have gone out of business long ago. It also shows that they understand the best methods to use in order to provide the highest quality service.

We’ve been in the carpet cleaning industry since 1986. With over 30 years of experience in the carpet cleaning industry, you can trust North American Chem-Dry to provide the best carpet cleaning service in Sonoma.

Customer Reviews

Another thing that you should look for to indicate quality is the company’s reviews. Not having any reviews is a red flag. Look for a carpet cleaner with genuine reviews that talk about the service and results. A bad review or two is to be expected in any business, but if there are a lot of negative reviews that’s a big red flag.

You can easily check the reviews by doing a Google search of any company and see what customers who have used them in the past have to say. If you want to see reviews for North American Chem-Dry, check out our reviews page

Cost Of Services

A common mistake people make when selecting a carpet cleaner is automatically going with the cheapest option. The truth is, in most cases you get what you pay for. And if it sounds too good to be true, it probably is. While you definitely want an affordable carpet cleaner, you want to make sure that you are getting good quality as well. 

Often, carpet cleaners offer seasonal specials that can help make a quality carpet cleaning more affordable. Check out our coupons page or ask about our specials when you schedule an appointment.

You should also look for companies that offer free price estimates prior to paying for or scheduling their services. This will help prevent you from being surprised by the price at the end of the appointment. 

Carpet Cleaning Method

Carpet cleaning might seem straight forward, but there are actually several different carpet cleaning methods out there, with differing results.

Traditional steam cleaners use a lot of water and soap to clean your carpets, which means longer drying times, a higher chance of mildew growth, and a sticky soap residue that encourages resoiling. 

North American Chem-Dry is proud to use an alternative to steam cleaning called Hot Carbonated Extraction that uses no harsh soaps and 80% less water. This means your carpets will dry much faster (think 1-2 hours instead of 1-2 days), and there won’t be issues with mold or resoiling.

Environmental Impact

It’s not always the first thing that customers think about when they are choosing a carpet cleaner, but the carpet cleaning method used can make a big impact on the environment. 

Look for a carpet cleaner that uses non-toxic cleaning solutions and doesn’t use an unnecessarily large amount of water. A green-certified carpet cleaner is a good choice. Green-certified, non-toxic cleaning methods are not only better for the environment, but they’re also safe around your kids and pets!

Choose The Best Carpet Cleaner

Choosing a carpet cleaning company you can trust for a lifetime is easy when you know what’s important to watch for. With these 5 tips, you’ll be able to select the highest quality, affordable service in your area.

Get your free quote from North American Chem-Dry—serving Sonoma, CA, and the surrounding areas.