Professional pet urine stain & odor removal in Sonoma

Remove Pet Urine & Odors in Carpet

We all wish that our pets were perfect and never made a mess in our homes. However, sometimes accidents happen, even for the best-trained pets. When these accidents involve urine and your carpet, it’s important to take care of the mess promptly and properly. If left uncared for, the pet pee smell will seep into the carpet pad and flooring beneath the carpet and become very difficult to remove.

Luckily, thanks to North American Chem-Dry in Sonoma, it’s quick and easy to remove these urine stains, including the smell. Our revolutionary P.U.R.T (Pet Urine Removal Treatment) service can eliminate stains and odors from even the most stubborn cases of dog and cat urine in carpets.

pet urine odor removal in sonoma


“Have used Mike and his cleaners for years.  Would not use any other.  They are very professional, on-time and friendly.  I have vacation rentals that are pet friendly, and a home with many pets.  They do a great job, often going the extra mile.”

Caroline M.


“Oh my gosh! I would give them 10 stars if I could! We are renting a home and the carpet was DISGUSTING! They came and not only is the carpet back to white, they got all the stains out. They were extremely professional and friendly! Will be using them again to clean the carpets!.”

Allyssa C.


“This is the only company I use. The cleaning products are excellent- and I have dogs. It dries so quickly I can work in the afternoon after an 8am appointment. The technicians are prompt and courteous– a very good experience.”

Ruah B.


How We Remove Pet Stains

Chem-Dry developed P.U.R.T.® to treat these hard to clean stains and smells. When P.U.R.T.® contacts the source of the odor, a chemical reaction immediately takes place that destroys the urine odor! Other cleaners often just mask or cover the smell, but PURT destroys the odors. There’s no need to worry about the smell coming back or not being fully gone. Learn more about our exclusive process in our video and see what we can do for your home.

The Dangers of Pet Urine in Carpet

When your pet urinates on the carpet, the mess and smell don’t just stay on the tops of the carpet fibers. Over time, it will seep lower and lower until it has reached the backing of the carpet and even the flooring beneath the carpet. At this point, the smell and stain become almost impossible to remove. Unfortunately, many pets will smell this and do their business in the same spot over and over again, because it smells like their territory. This buildup can cause serious damage to your carpet and flooring and an even worse smell in your home. To make matters worse, as the urine dries the liquid evaporates, but the urine crystals become even more concentrated and pungent. Simple carpet cleaning will not remove this deep, concentrated odor.

Another large issue with pet urine is the bacteria that it leaves in your carpets. If you have kids, this is an even bigger issue. Would you want your kids playing around the toilet? If not, you don’t want them playing on carpets that a pet has urinated on, even if you think you’ve cleaned the stain. You need to make sure that all of the bacteria is completely removed from the carpets before your kids are around it. You need a trusted pet urine removal expert who will not just remove the smell but will also sanitize the area. North American Chem-Dry is tested and proven to remove bacteria from pet urine in carpets.

How to Tell When it’s Time to Call a Cleaner

Many homeowners don’t take pet urine stains seriously. They think they can get away with a home treatment, or even just by wiping up the area with a wet rag. However, as they soon discover, pet urine smells aren’t so usually easy to get out. If you can still smell the odor a few days after your cleaning, you will need a professional to remove the stain for you. The same goes if you can still see visual evidence of the stain, such as discoloration. Even if you can’t smell anything, if your pet keeps peeing in the same spot, it’s because it smells like their territory. They will keep using the spot until the odor is completely removed by a professional. If you are unsure whether or not you need professional treatment for your pet urine spots, we would be happy to come by and give you a free analysis of your carpet. If you decide you do need a cleaning, we can usually provide same day treatment so you can be back to an odor-free home in no time!

home health study results for our PURT service.

How P.U.R.T.® Works

  1. The source and severity of the odor are determined, then the carpet will be rinsed and extracted with a hot water rinse to remove the bulk of the urine crystals.
  2. In worst cases, the carpet is pulled back in the suspected areas to reveal the extent of the damage.*
  3. If necessary, the pad will be removed and replaced.*
  4. An odor blocking shellac may be applied to the sub-floor if determined necessary.*
  5. P.U.R.T.® will then be applied heavily to the tack strip, the sub floor, the baseboards and the carpet backing. It is necessary to apply this product heavily enough to dampen all areas affected by the urine.*
  6. Over the next 24 to 36 hours, the ingredients in P.U.R.T.® will react with the urine, and break down the odor causing components.

*Additional charges may apply for services based on your unique situation and the amount of time and cleaning solution is required to remove the pet odors.

Schedule your Pet Urine Removal Treatment Today!

Call us at 707-938-9614 or


During this time, all jobs must apply our sanitizer in order to follow the guidelines for operating as an essential cleaning business. This will come at an extra cost, however, it is well worth it. Our hospital-grade sanitizer is EPA-registered and has been approved for use against SARS-COV2. Learn more about the other precautions we are taking to ensure the health and safety of you and our technicians.



We provide superior residential and commercial carpet and upholstery cleaning services throughout Sonoma County, CA including: Sonoma, Petaluma, Santa Rosa, Cotati, Rohnert Park, Glen Ellen, Kenwood, Sebastapol, Windsor, Healdsburg, and the surrounding areas.


North American

19558 8th St E
Sonoma CA 95476
Sonoma: (707) 938-9614
Petaluma: (707) 762-9999
Santa Rosa: (707) 578-2001
Hours: Mon-Fri: 8am-5pm
Sat: 10am-2pm

View Our Privacy Policy

Chem-Dry logo
*Based on results of studies conducted by independent laboratories of Chem-Dry’s Hot Carbonating Extraction process. Allergens tested were dog and cat dander and dust mite allergen. All bacteria results include use of sanitizer. Figures are an average across multiple homes. Hard surface bacteria tests were based on independent lab testing associated with EPA registration #s 84683-3-74771 and 70385-6; sealed stone and VCT surfaces were evaluated and bacteria tested include salmonella, influenza and E. coli.